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Module 4: Listening and Communication Climates
In this module, we will cover Chapters 5 and 6 to discuss Listening and Communication Climates. This module helps us to understand the listening habits of ourselves and others in order to become better communicators. Additionally, we will introduce you to the idea of communication climates.
Upon completion of this module, you will be able to:- SLO 1: Describe theories and concepts of communication and culture
- SLO 2: Apply vital critical thinking skills through practices of speaking, writing, and interpersonal interaction.
To achieve these objectives:
- Read the Module 4 Introduction
- Read and view the materials in the Module 4 Pressbooks book
- Read Chapters 5 and 6/
- Complete the quiz and discussion forum.
After reading this chapter, you should be able to:
- Describe the stages of the listening process.
- Discuss the four main types of listening.
- Compare and contrast the four main listening styles.
- Describe confirming and disconfirming climates.
- Discuss the types of conflict.
- Describe the strategies for managing conflict.
Module Pressbooks Resources and Activities
You will find the following resources and activities in this module at the Pressbooks website. Click on the links below to access or complete each item.
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Students mustĐăng các câu trả lời: 1Tạo các bài đăng trên diễn đàn: 1
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