In this module, we will cover Chapters 4 & 5 as we begin to study verbal and nonverbal communication. First, we will discuss verbal communication and what makes our spoken messages stand out from the written word. Following, we discuss nonverbal communication, the form of communication that we often plan and think about the least but has an incredible amount of value.

1. 1. SLO 1: Describe theories and concepts of communication and culture
      
   2. SLO 2: Apply vital critical thinking skills through practices of speaking, writing, and interpersonal interaction.
   3. SLO 3: Practice strategies for overcoming common barriers to communication.

To achieve these objectives: 

1. Read the Module 3 Introduction
   
2. Read and view the materials in the Module  Pressbooks book
   
3. Read Chapters 4 & 5 in Process of Communication. 
   
4. Complete the quiz and discussion forum. 
   

After reading these chapters, you should be able to:

• Define verbal communication and explain its main characteristics.
• Understand the three qualities of symbols.
• Describe the rules governing verbal communication.
• Explain the differences between written and spoken communication.
• Describe the functions of verbal communication.
• Define nonverbal communication and explain its main characteristics.
• Understand the three qualities of symbols.
• Describe the rules governing nonverbal communication.
• Explain the differences between written and spoken communication.
• Describe the functions of nonverbal communication.

Module Pressbooks Resources and Activities